Welfare

Healthy minds, healthy life

We are well aware of the importance of good wellbeing and mental health to help you reach your academic potential, and make the most of your time at Oxford. There aren't many of us who haven't grown and changed from our university experiences. By the time you graduate, you will not only be equipped to embark on a fulfilling career but also to lead meaningful lives as better humans in a changing global landscape.

Maintaining good mental health is just as important as maintaining good physical health and our aim is therefore to host/offer termly events in college that are dedicated to your mental and physical wellbeing and welfare. 

This section provides you with a wealth of information about welfare at Jesus College and details of our dedicated Welfare Team.

Introduction

  Oxford is a wonderful place, rich in opportunities to fulfil one's potential. However, it is not unusual for some welfare need to arise during a student's time at Oxford. Such needs vary in their nature and urgency. A difficulty at home can be stressful, which in turn can impact on your productivity. Financial difficulties can make it hard to do as much academic work as you would like during the vacations. Sometimes students can experience depression and/or anxiety from time to time. 

The College and University take their roles seriously in promoting the well-being of all our students and provide a wide range of facilities to ensure that time spent here is fruitful and enjoyable.

College Health, Welfare and Disability Support

The College’s core Welfare Team comprises: The Welfare Officer, Academic Director, Academic Services Manager/ Disability Coordinator, College Nurse, and College Chaplain.

For further information about the Welfare Provision here at Jesus College please refer to our leaflet:

 

The Welfare Officer

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Kirren Mahmood is the Welfare Officer here at Jesus College and she is the first point of contact for students dealing with any issues related to welfare or wellbeing. She is based in Staircase 1, Room 4 and available all year round. 

Kirren has a background in mental health - she worked in a therapeutic setting offering evidence-based interventions and therapy for over 12 years before joining us. 

During your time here, if you ever feel distressed, struggle with your mental health experience relationship/ family issues, or you are just worried about your work, please do not hesitate to email her on welfare@jesus.ox.ac.uk.

Kirren might be able to help you directly - this may include sharing some ideas and strategies, self-help resources and information or just offering you a reflective space, a listening ear and some friendly words depending on what you may need. She will also be able to signpost/direct you to more relevant services and staff members if necessary. Your information will remain strictly confidential within the Welfare Team. 

During term-time Kirren will be available Monday evenings after 15:30; Tuesdays and Thursdays. 

Over vacation periods - outside of her scheduled leave dates, she will also be available Monday to Friday during office hours. 
 

College Counsellor

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Juliet Bulman is the College counsellor and a representative of the University Counselling Service. She is also based in Staircase 1, Room 4 and is available in term-time only on Mondays from 1-5pm. Students can access counselling appointments by emailing Juliet on counsellor@jesus.ox.ac.uk 

What to expect from counselling

Juliet is a trained psychodynamic counsellor and will be able to help you normalise your experience and place it in context, bring objectivity, critical distance, and experience of dealing with problems of all kinds. This often leads to seeing a problem in a new way, and feeling more able to get to grips with it.

The experience of counselling will begin with a single session in which you and your counsellor work together to make sense of your experience, to conceptualise your problems in new ways, and to think together about how you might move forward. Some problems are of a more complex and/ or long-standing nature and meeting for further sessions may be appropriate, but the aim will be to always keep counselling as efficient and focussed as possible.

Short-term work has evidence-based support that for a large number of people, particularly those in the student age-group, it is an effective way of working. It is most common to have counselling sessions in consecutive weeks. However, you may find that it is useful to space sessions more widely to enable you to test out new ways of thinking and doing things in between. Short term work can be beneficial due to the relative brevity of the Oxford term.
 

Peer Support

Sometimes students prefer to speak with a peer rather than a staff member and we are aware that students are likely to look to each other first for help before reaching out to staff members. Which is why Jesus College also has a friendly peer support team!

All student peer supporters have been trained with the University Counselling Service to enable them to listen effectively, communicate sensitively, maintain confidentiality, respect boundaries, and help you get in touch with professional support services if needed. Peer supporters are here to chat about anything you want to get off your chest, big or small. 

For further information please visit  https://peersupport-jesus-ox-tt2020.carrd.co/ . 

You could also find links to the JCR and MCR websites below:
•    Jesus College Junior Common Room website
•    Jesus College Middle Common Room website

 

Health care at Jesus College

New students are strongly encouraged to register with the College’s health centre - 172 Banbury Road as you will be deemed to be a resident of the city during your studies. Should you have a long-term health condition, it is possible for your College doctor to liaise with other health practitioners who know you and your medical history well. 

For any health concerns, please contact the College nurse and doctors.

The College Nurse

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Carolyn Ruhle is the College nurse and her clinic is located in the third quad on the ground floor of Staircase 15. 

Carolyn is available for consultations Monday-Friday during her clinic hours. No appointments are required so you can just drop in and all her consultations are confidential. 

Clinic hours 0th-9th week include: Monday 2.30-5.30 pm; Tuesday 2-4.30 pm; Wednesday 2.30-5.00 pm; Thursday 9.30-12.00pm and Friday 9.00-12.00pm.

If you are too unwell to come to the clinic, Carolyn can see you in your room. If you are unable to see Carolyn during her clinic hours at Jesus College, then you are welcome to see her during her clinic hours at Wadham College (times available from the Jesus College Intranet). Please report to the porters’ lodge at Wadham and they will direct you to Carolyn’s clinic.

Carolyn’s email is nurse@jesus.ox.ac.uk and her office phone is 01865 279705. Emails will be answered within one working day during term-time. 

Carolyn will be able to help you with a range of health-related issues, including mental health. She can give advice on injuries, care for wounds, dressings, and can remove stitches. She can also give you advice on contraception and the emergency pill (‘morning-after pill’). She would be more than happy to give support and advice for an emotional difficulty or you can just drop in for a chat. 

For further information please see:
•    Health care information from the College Nurse

College Doctors

The College Doctors are Dr Jones and Dr Aylward and they also hold a surgery in College during term time twice a week (please refer to the current Welfare Leaflet for College surgery times). If you miss the surgery at Jesus then you can ring the main surgery 172 Banbury Road on 01865 515731 for an appointment. The same number can be used if you need a doctor out of hours, in which case you will be connected to the doctor on call. The practice also has a web page. For further information please see: 
•    Surgery Opening Times
•    https://www.banburyroadmc.nhs.uk/

 

Disability Support

The Disability Coordinator/ Academic Services Manager
 

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Sailesh Vyas is the College's Disability Coordinator for students with any disability. This may include:
-    A sensory or mobility impairment
-    A long-term illness or physical health condition
-    A specific learning difficulty (SpLD) such as dyslexia, dyspraxia or ADHD
-    A social or communication difficulty such as autism spectrum condition

He manages exam support for students for University exams and College
Collections (College exams). 
Sailesh is the College link to the central Disability Advisory Service (DAS) - a team of specialist advisors who provide information and advice on disability issues, and facilitate access to study for all students. 
Sailesh will be able to work with you to explore the type of support you may need to study well here and access all parts of your education as well as college and university life. If you need to access further support and assessment from the DAS he will be able to guide you through this.
For any issues related to disability please email Sailesh on sailesh.vyas@jesus.ox.ac.uk in the first instance.  

For further information about the DAS please refer to:
https://www.ox.ac.uk/students/welfare/disability

 

Academic related issues

Sailesh is also the Academic Services Manager. Along with the Academic Director, Dr Alexandra Lumbers, they can support you with any academic related concerns. Sailesh can advise on a range of matters through a student's life-cycle. He can provide advice on hardship or receiving a bursary from the College or University and can help navigate Student Finance provision, as well as explain where to find help for unforeseen financial difficulty.

The Academic Director
 

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Alex has overall responsibility for the academic administration of the College, and oversees the Academic Office team. She is concerned with students’ academic progress, ensuring the delivery of high-quality teaching, rewarding excellence through scholarships and prizes, and dealing with any difficulties students may encounter. She has a welfare responsibility for students in conjunction with that of subject tutors, and the other members of the College’s welfare support network. The Academic Director is also concerned with academic discipline in College. She acts as Tutor for Graduates, and postgraduates may consult her on any matter to do with College provision for postgraduates, or on matters relating to their academic progress. 
If you have any concerns re your subject; progress; working relationship with tutors or department or finances please contact either Sailesh (email above) or Alex on alexandra.lumbers@jesus.ox.ac.uk

For further information on the Academic Office please see:
•    Academic Office

 

The College Chaplain

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The College chapel and chaplaincy is for all. The Chapel is a quiet place within the heart of College - it is open for all members of College to go for space in the midst of a busy day. It can be a space to pray or nap, read or just take some time out. 

The College chaplain Reverend Dr John Findon can offer pastoral support and is available for everyone in College - students, fellows and staff, regardless of religious affiliation. All are welcome to come and find him to help think through problems, to seek support in times of crisis, or just to have a listening ear as they reflect on what’s going on in their lives.

Revd Dr Findon is based in room XIV.2 and you can contact him on chaplain@jesus.ox.ac.uk or 01865 279757.

For further information regarding the college chaplaincy please visit:

•    Chaplain

 

TRANSGENDER AND GENDER IDENTITY

As a supportive and inclusive community, Jesus College is committed to the University's Transgender Guidance and Policy. The first point of contact for a student wanting to come out as trans at College is the Academic Director, Dr Alexandra Lumbers (alexandra.lumbers@jesus.ox.ac.uk). Other members of staff, such as those in the Welfare Team, may also be approached.

We acknowledge that some students may have concerns about coming out as trans (perhaps regarding those at home finding out, or about visas if they are an international student) and we can certainly be flexible in coming to arrangements on such issues if they are raised. Students requiring time away from their studies for medical reasons should feel free to mention this to us so that options for deferral and/or suspension can be discussed. All conversations regarding this process will be handled sensitively and respectfully.

Further information about University-wide policy and welfare provision for students who want to transition is available on the University’s LGBTQ Society website. Students may also find Gendered Intelligence resources useful – especially the mentoring for students, and https://www.transunite.co.uk/

 

BULLYING & HARASSMENT

The university and College do not tolerate bullying; harassment or victimisation in any form. All members of the College are expected to treat each other fairly and with respect, courtesy and consideration.

If you feel that you have recently experienced harassment, there are a number of people who are available to help and advise you by clarifying the options open to you, assisting you in resolving the matter informally where possible, and supporting you throughout the resolution of your concerns. Information will be held in confidence, except in cases where there is an unacceptable risk to a member of staff, student or to the University.

The College has one Harassment Officer for students who can offer confidential advice: Sailesh Vyas, Academic Services Manager (sailesh.vyas@jesus.ox.ac.uk). Students can also contact the University's harassment line: harassment.line@admin.ox.ac.uk or 01865 (2)70760. 

For further information about the college’s policies and procedures re harassment please refer to:
Jesus College Policy and Procedure on Harassment

You can also find university information on harassment. The University's full policy and procedure on harassment can be found at: University Policy & Procedure on Harassment and there is also a helpful one-page flow-chart to guide students who are experiencing harassment.

 

Your welfare and wellbeing during Covid

The ongoing Covid crisis and lockdown measures have brought with it a lot of uncertainty and unprecedented change. We have lost some of the protective factors for our mental health, including some of our freedom; social contact and the level and variety of our activity. It is NORMAL AND NATURAL to be feeling out of sorts in these current times. You may find some of the resources below to be supportive of your wellbeing and welfare whilst you’re here at University in these circumstances:

 

University wide support

Together All

The University has subscribed to a service called Together All (for a period of 2 years), which aims to expand provision and give all Oxford students access to free online support 24/7.  This service is available to all students with an active university e-mail address and can be accessed from anywhere via web browser.  

Big White Wall is a free to use service giving access to a global welfare community, moderated by mental health clinicians. It provides a safe space for students to help self-manage their mental health and wellbeing - whether they are struggling to sleep, feeling low, stressed or unable to cope.   There are several online self-guided programmes, including:

-Sleep difficulties
-Stress
-Assertiveness
-Procrastinating
-Self-harm
-Coping with grief and loss
-Depression (and other conditions)

If you would like to join, please visit https://togetherall.com/en-gb/ and Register under ‘’I’m from a university or college” with your Oxford e-mail address.  The University will not be informed if you sign up to Together All or find out about your activities on the service - unless Together All have serious safety concerns.  Students can post anonymous comments, but all forums and discussion groups are moderated, and if it becomes necessary they can identify users through their e-mail address.  Where there are serious welfare concerns, Together All will contact emergency services or the University/College welfare team. 

 

The University Counselling Service

The University Counselling Service offers a range of resources and services supporting students struggling with any personal or emotional difficulties, including individual counselling; workshops; self-help resources and group counselling.
Here at Jesus College you will have access to individual counselling from Juliet Bulman during term time (please see above). However please visit their website for further information re the other services and resources they offer:
•    https://www.ox.ac.uk/students/welfare/counselling

 

Oxford Mindfulness Centre

The Oxford Mindfulness Centre, within the Department of Psychiatry, University of Oxford, has been at the forefront of mindfulness research and training since 2008. They offer free courses, podcasts and sessions on Mindfulness Practice every Wednesday. 

In addition to this they offer the following mindfulness-based programs:

(i).  An introduction to mindfulness for life
A series of three free 1-hour online classes delivered online.

(ii).  Mindfulness: Finding Peace in a Frantic World
A six-session course, with each session of 1.5 hours, and a requirement to practice about half an hour a day at home.

(iii). Mindfulness for Life
An eight session, more in depth course, with 2-hour sessions and a requirement to practice about an hour a day at home.

(iv). Mindfulness: Taking it Further
This is for people who have been through a mindfulness programme and are looking to deepen their learning and practice. This course is made up of 12 themes and we offer it in three formats, weekly, monthly and through residential retreats. It aims to help you integrate formal and informal mindfulness practice into your life.
 
What is mindfulness
To be mindful is to be aware of your own experience, moment to moment, without judgement.

Mindfulness is a therapeutic technique that can help you manage and prevent feelings of depression, stress, anxiety, or discontent. It enables anyone who practices it to live a more attentive, appreciative and vibrant life.

Mindfulness enables greater awareness, understanding, compassion, wisdom and responsiveness. The OMC aims to reduce suffering and improve well-being across all generations through the practice of mindfulness. 

If you only read one book on this, make it ‘Mindfulness, a practical guide to finding peace in a frantic world’ by Mark Williams and Danny Penman

For further information on the OMC please see:

https://www.oxfordmindfulness.org/about/

 

Self help resources and local services in Oxford City

WELLBEING

We strongly encourage all our students to be proactive in their own wellbeing. The following resources may be useful:

 

MENTAL HEALTH RESOURCES

  • NHS Mental Health Helpline resources
  • Students Against Depression
  • YoungMinds
  • It Gets Brighter is a forum supporting young people with mental health issues
  • Oxford Student Mental Health Network
  • Mind is a mental health charity and their website provides a guide to mental health resources in Oxfordshire
  • TalkingSpace offers a range of approved therapies for the treatment of depression and anxiety in Oxford including cognitive behaviour therapy (CBT), courses, and group sessions
  • Headspace is an award-winning digital health platform, provided guided meditation sessions with mindfulness training. You can download the app or use the online version and the first 10 sessions are free
  • Online self-help therapies NHS-approved free, flexible and effective treatment for anxiety, depression, and stress
  • MoodGym is a free, interactive self-help programme that provides cognitive behaviour therapy (CBT) training in order to help users prevent and cope with depression. Developed by the Australian National University
  • Beating the Blues is an online proven treatment for people coping with depression and low mood  depression

 

ANXIETY

YOUNG ADULT CARERS

EATING DISORDERS

 
AUTISM & ASPBERGERS

 
SEXUAL HEALTH

  • Oxfordshire Sexual Health Service sexual health clinics offering a full range of services including genitourinary medicine (GUM) and contraception: testing for and treatment of sexually transmitted infections (STIs), all types of contraception including emergency contraception, advice on safer sex, relationships, drug-use or other health-related issues; and HIV care. The nearest clinic is at the Churchill Hospital in Headington (take the number 4 bus from the High street)

 
 
STUDENT MEDIATION

The University's Student Welfare and Support Services offers a Student Resolution Service. This mediation service is for students finding themselves in conflict with another student, for example in accommodation, noise, access to resources, or academic work.

The service is free and they are happy to receive referrals from students and staff. They are also available to provide advice on an anonymous basis.

To make a referral or for advice please email: mediation@admin.ox.ac.uk
 

SEXUAL ASSAULT AND RELATIONSHIP ABUSE 

  • University advice on sexual violence
  • University advice on supporting students and staff who have experienced sexual assault
  • Oxford Sexual Abuse & Rape Crisis Centre - a free and confidential service offering support to women and girls who are dealing with the effects of sexual violence
  • Sexual Assault Referral Centre (SARC) - SARCs have specially trained experienced professionals who can give medical help and advice. They can store forensic results until the individual makes up their mind whether or not to report to the police and can support them through the immediate trauma. The SARC should be contacted before travelling; whilst they operate a 24 hour service they do need to ensure the relevant staff are available. Someone will need to accompany the individual to a SARC or arrange for someone else to do so, and ensure that the individual does not need to pay for transport: College will cover the taxi fare of travelling to and from the SARC and the Lodge can order a taxi. The nearest Centres are at Swindon, Milton Keynes, and Slough.
  • Oxfordshire's Reducing the Risk of Domestic Abuse offers advice for those experiencing domestic/relationship abuse.

 
SUBSTANCE MISUSE

 
 
BEREAVEMENT

 

COMPLAINTS PROCEDURE

 
GENERAL PERSONAL SAFETY ADVICE